Client Terms

The following terms constitute a legally binding agreement between the Client and Fast Translate, regarding access to and use of the Fast Translate website and its associated human translation services rendered or to be rendered by Fast Translate.

By accessing or using the website or Services, you agree to be bound by these Client Terms of Service. If you do not wish to be bound by these Client Terms of Service, you should leave the website. Source Material shall mean any electronic or other files that Client transmits to Fast Translate using the website that is intended to be the subject of services hereunder:

Human Translation means 100% Human Translators.
The CLIENT warrants that he is holder or owner or has license over all kinds of projects and at his responsibility and in full knowledge sends and requests from Fast Translate to perform these projects. Client represents and warrants that it owns or is licensee of the Source Material(s) and all components thereof, and that translation of the Source Material(s) and publication, distribution, sales or other use of the deliverable shall not infringe upon any copyright, trademark or patent, or other right of any third party.
Client represents and warrants that Source Material(s) submitted to the website is/are of good quality and free of errors or spelling mistakes.

Client warrants not to use any device, software or routine to interfere with the proper working of the website or which may have a contaminating or detrimental effect on the website. Each order or formal request for the provision of Services shall be referred to as an "Order".

Fast Translate is essentially a pioneering innovation, offering the possibility of cooperation On Line as well as for direct contact (appointment/ meeting) with the CLIENT for the supply of services such as Translations, Interpreting, Voice Overs - Subtitles, Proofreading - Editing of texts, Graphic Arts projects, Transcripts of recorded minutes-meetings, Construction of web pages for Internet, Advertisement on the Website of Fast Translate .

Fast Translate means Fast Translate .
Client means the individual or business entity that executes this contract.
Source Materials means the documents, materials, and other items furnished to Fast Translate for translation hereunder.

Deliverable means the final, translated version of the Source Materials provided by Fast Translate to the Client.

The format of the files that Fast Translate undertakes is in (.doc, .rtf, .htm, .html, .xls, .txt, etc.).

Translation: Fast Translate shall correct the following errors free of charge: Outright mistranslation, omission, typo, grammatical mistake, non-adherence to any approved glossary. Client agrees that Fast Translate shall have no liability or obligation regarding errors in translations unless Fast Translateceives written notification of the error(s) within two (2) days following delivery of the Deliverable to Client. Fast Translate 's sole obligation with respect to errors shall be the obligation to correct the Deliverable at no cost to Client.

The texts will be returned to the CLIENT in the same format with the original. Fast Translate sends to the CLIENT an e-mail which contains the translated file. If, within the period of two (2) business days from the date of acceptance of his translation, the CLIENT does not proceed with the submission of comments or remarks, it is considered that the acceptance of the translation has been approved by the CLIENT and Fast Translate proceeds with the final stage of invoicing the CLIENT.

Interpretation: This service requires a meeting (appointment) with the CLIENT, unless if the CLIENT is abroad in which case the reservation is made promptly through the Internet.

For the following services Voice Overs - Subtitles, Proofreading, Transcripts of recorded materials, Graphic Arts work, Construction of web pages, Advertisement on the Website of Fast Translate these services require a meeting (appointment) with the CLIENT, unless when the CLIENT is abroad in which case the cooperation will be Contacted through Internet or by Courier.

Fast Translate sends the CLIENT the sample by email, facsimile or Courier. The CLIENT informs Fast Translate at the latest within four (4) business days from the date of acceptance of his sample. If, within the period of four (4) business days from the date of acceptance of his sample, the CLIENT does not proceed with the submission of comments or remarks, it is considered that the acceptance of the sample has been approved by the CLIENT and Fast Translate proceeds with the final stage of completion of the project and invoicing him.

A CLIENT who wishes one of the above mentioned services must complete the estimate request and send it by email, facsimile to Fast Translate. Shortly the CLIENT will receive the quote from Fast Translategarding the cost, time of completion of the project, and payment procedure. The CLIENT may, at any moment, be informed on the progress of his project should he so specify.

The CLIENT will enter in the estimate request all of the information required of him by Fast Translate to the best of their knowledge. Fast Translate uses this information to maintain a record and for their processing for the performance of the transaction with the CLIENT.

For every new type of service from Fast Translate the CLIENT must initiate a new estimate request.

Payment methods shall be by either of the following methods. Where no credit arrangement has been agreed between Fast Translate and its customer payment shall be made by credit card. Customers shall be required to register their credit card number when registering subsequent orders for validation by Fast Translate . Fast Translate shall transact payments with the appropriate credit card companies in all instances. Where non-validation occurs, customers shall be contacted by Fast Translate for order confirmation and payment details prior to the translation process. Where credit arrangements have been agreed between Fast Translate and its customer, the customer shall make payments to Fast Translate for all agreed services within thirty (10) days of receiving a valid invoice from Fast Translate . Such invoices are usually distributed by Fast Translate to the Client via email or by courier.

Should Fast Translate need to engage the services of a law firm, solicitor, or debt collection agency to assist in the collection of the payment from the Client, then the client agrees to pay Fast Translate the full costs and commissions charged by the law firm, solicitor, or debt collection agency for such services.

Fast Translate shall not be liable for any incidental, special or consequential damages or loss of any nature whatsoever, nor for any claim against Client by any other person or entity, arising from or relating to services rendered by Fast Translate, regardless of the nature of the claim or the form of the cause of action, whether in contract or in tort, or otherwise, and even if Fast Translate has been advised of the possibility of such damages by anything contained in related proposals and other documentation. Fast Translate shall not be responsible for any loss or damage to, nor the return of, any Source Material(s). The maximum liability to Client by Fast Translate shall in all cases, other than those involving death or personal injury, be limited to the value of the Order. In the event that Client breaches this Agreement, Fast Translate shall have the right to terminate immediately, whereupon Client shall pay the full purchase price provided hereunder for the services completed and for all work in progress.

All right, title and interest in and to the Source Material(s) and, except as hereunder provided, the Deliverables, and any and all patent rights, copyright, know-how, and trade secrets therein are and remain the sole and exclusive property of Client. Notwithstanding the above, Client acknowledges that Fast Translate is the sole and exclusive owner of all right, title, and interest in and to all methodology, information, software, and databases used in translating the Source Material(s), and inventions, methodology, innovations, know-how, and databases developed by Fast Translate in the course of translating the Source Material(s), including any and all patent rights, copyrights, know-how, and trade secrets therein.

Fast Translate is available to businesses, private people and all those over the age of 18 eligible for any legal action. If the age limit requirement is not satisfied, please refrain from using Fast Translate . Fast Translate may refuse to supply any service to a CLIENT, who in the discretion of Fast Translate is not a solvent CLIENT.

Fast Translate can be advised by registered mail by the CLIENT, prior to the commencement of work, that the contents of his project/ job is confidential (project confidentiality). Fast Translate maintains confidentiality for the projects/ jobs it undertakes. Fast Translate will not be responsible for any leak of the contents by external associates. The external associates operate independently in their space and they are not connected by absolutely no subordinate employment with Fast Translate . The role of Fast Translate is not to supervise the personal life of its external associates, rather to require from them the proper quality for the project of the CLIENT. However, Fast Translate always, prior to assigning a project to an external associate, advises them on the requirement for confidentiality of the project irrespective of whether the CLIENT requires that or not. Fast Translate will provide the external associate with a copy of the CLIENT’s letter.

The Client can request a translation by uploading and submitting Source Material(s) to the website. Fast Translate will not be liable to correct any errors or missions that were inherent in the original Source Material(s). Source Material(s) will be virus checked upon receipt by Fast Translate .

Fast Translate does not provide any assistance, including technical or customer support, in the use of the Services. Any use of the Services is at your own risk.
Because of the complexities of the human language, and the possibility of a number of different translations of particular words and phrases, there are inherent limitations in translations. Fast Translate therefore recommends that you examine and verify the translation resulting from use of the Services, and accepts no responsibility for the accuracy thereof.

In no event will Fast Translate be liable for any indirect, special, ncidental, economic or consequential damages arising out of the use of the Services, including, but not limited to, damages for loss of profits, business, goodwill, data, business interruption, or other pecuniary loss.

Fast Translate will accept any type of project for performance within its range of services. Fast Translateserves the right to refuse to translate any Source Material(s) that is/are of an offensive nature, defamatory, obscene, in breach of any statutory or regulatory obligation, or is otherwise considered inappropriate by Fast Translate , whose decision in all matters shall be binding and conclusive.

Client shall indemnify, defend, and hold harmless Fast Translate , its owners, directors, officers, employees, representatives, agents, successors and assigns from and against any and all losses, damages, costs and expenses, including reasonable legal fees, resulting from, arising out of or incident to any suit, claim or demand based on the performance of this Agreement by either party, Client's breach of the covenants, representations and warranties made by it herein, the manufacture, advertisement, promotion, sale or distribution of any items by Client, any taxes and from any duties, levies, tariffs, or like fees that may be imposed by any government or collective authority upon manufacture, advertisement, promotion, use, import, licensing or distribution of items by Client, or any claim that any element of the Deliverable infringes any copyright, trademark, patent, or other proprietary right.

In the event that Client breaches this Agreement, Fast Translate shall have the right to terminate whereupon Client shall pay the full purchase price provided hereunder for the services completed and for all work in progress. In the event that Fast Translate breaches this Agreement, Client shall have the right to terminate whereupon, Fast Translate shall return to Client all Source Materials and data supplied by Client together with all translated product that exists as of the date of termination and Client shall pay the full purchase price provided hereunder for the services completed and for all work in progress. Neither party shall be deemed to be in breach or default of any provision of this Agreement by reason of a delay or failure in performance due to any causes beyond its control.

The trade mark of Fast Translate is a registered trade mark of Fast Translate .
Fast Translate may review the trade marks, and it may even add new registered trade marks at any time.

Fast Translate secures every right and with the reservation of any of its rights, which is not given hereby precisely.

In the case where, for the resolution of a dispute which may result during the use of Fast Translate and the chosen procedure is the legal one, competent and exclusive will be the Courts of Athens and the applicable law will be the Greek law.